Charlotte Turner

Head of Client Delivery
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Charlotte oversees client delivery in the Operation and has recently worked on large data migration project for our latest improved platform

Charlotte has 14 years’ experience working within Operations, with over 10 years working in Financial Services for highly regulated firms. Charlotte has worked on numerous projects including migration, small-scale and large-scale remediation programmes, outsourcing of work streams, FCA authorisation and S166 reviews along with many others. Charlotte has worked within large and small Contact Centres working within sales, customer services and collections. She has also worked with large offshore teams in India and Europe.