Vulnerable Customer Management from TieTa

You can transfer vulnerable customer calls and emails to our dedicated vulnerability team. Our trained team of agents know how to manage vulnerable customers in order to treat them fairly and with empathy. This allows your team to reduce contact handling times while our specialists will take care of your customers.

We can help you with outbound dialling campaigns to engage with your customers. Our dedicated team will work side-by-side with our in-house support team to achieve the best outcomes.