Telesales and Marketing

Targeted B2B and B2C telemarketing services, campaign management and appointment scheduling

TieTa can either support your existing team or provide a fully outsourced solution of experienced sales management and appointment scheduling.

Our agents are trained to question customers fully to truly understand their individual needs. This approach makes the customer feel appreciated, making them more likely to convert.

With a great understanding of customer behaviours, we will create dialler strategies to get the most out of your campaign.

We offer targeted B2B and B2C telemarketing services and campaign management to deliver flexible, collaborative and cost-effective solution designed to maximise the return on your investment. We will help you to build your pipeline and generate sales by combining data analytics with prospect profiling to deliver quality sales leads and targeted communications.  

Our appointment scheduling service is designed to reduce missed appointments, improve ROI and customer experience. We ensure your calls are answered promptly, handled professionally and documented efficiently based on pre-agreed protocol, allowing you to grow appointments, reduce customer attrition and cut costs. When the workflow of your in-house staff is no longer interrupted by sporadic contact volumes, you’re spending less and gaining more.

Telesales and Marketing

Our other services

Vulnerable Customer Management

Our staff are trained to manage vulnerable customers and work within regulatory guidelines

Appointment Scheduling

Reduce missed appointments and work around your customers for best time to contact

Debt Recovery and Arrears Management

Fair and sustainable debt collection practices with high collection rates

TieTa is founded on years of experience and excellence

UK agents are typically more in tune and empathetic with your UK customers, giving them confidence their calls are handled diligently with customer satisfaction.

100% UK
Contact centre based in
Banbury, Oxfordshire

Our proven track record and performance has been recognised by industry leaders for excellence and best practices.

Award winning
Winner of
Best Contact Centre Team

Whether you require a bureau-based (shared pool) resources or a dedicated team to support your operation, we can taylor the right campaign size based on your current and future needs.

Scalable
Scale up or down
according to demands

The team has knowledge and experience in managing more than 300,000 customers with their loans, from loan application and ongoing loan maintenance through to repayment and collections, including vulnerability and quality monitoring.

Expert knowledge
UK financial services
regulated experience