What is Dialler Management From TieTa?
At TieTa, we offer a premium dialler management service to effectively run your customer services and operate a call centre on your behalf. We use different types of dialler technology to maximise calls, customer responses and conversion rates that will help to increase your bottom-line.
Rather than the traditional method of calling people one-by-one and hoping for an answer, dialler management systems allow you to connect our agents only when the customer has answered the phone. The customer is allocated one of TieTa’s expert agents, only once they have answered, providing scalability, high-answer rates and increased efficiency when running your customer services.
We work across several industries including health, finance and retail and have experience dealing with high volumes of phone calls from all types of customers. So whether it is helping with general customer service, queries, complaints handling or debt recovery, the TieTa is fully trained to understand your business and to become a real extension of your team.
TieTa is based locally in Banbury, Oxfordshire and has over 10 years of experience working as a customer service arm for one of the UK’s largest lenders. Now, we are offering our dialler management services to companies of all sizes - and you can call us on the number below for a free and no obligation quote.