We work in partnership with you to establish the right sized team and contact strategy supporting your inbound and outbound calling, email queues, and live chat.
TieTa offers a number of services to support its clients. We discover what your current operations are and work with you to design a bespoke package that introduces new concepts, technologies, and operational governance to advance your operation and make it best-of-class.
TieTa specialises in resourcing, outsourcing and advisory for clients in highly regulated industries and those with immediate contact centre resourcing needs. We create bespoke contact centre solutions for businesses needing operational support, either in part or in full, on a short or long-term basis. We help clients transform their customer contact strategies to deliver successful customer outcomes.
As strategic partners, we become an extension of your business.
TieTa is a specialist in resourcing, outsourcing and advisory for clients in highly regulated industries and those with immediate resourcing needs.
We create bespoke contact centre solutions to businesses needing operational support, either in part or in full, on a short or long-term basis.
We help clients transform their customer contact strategies to deliver successful outcomes. We are seen as strategic partners that offer clients an extension to their business where goals and successes are aligned.
Areas of potential bespoke:
‣ Overspill customer contact teams to support internal operations.
‣ Quality monitoring of existing internal teams.
‣ Complaints support and complaints case handling.
‣ Vulnerable customer management
‣ Customer payment and collections
Find out how our clients have benefited from outsourcing to TieTa
See our other client success stories
contact@TieTa.co.uk020 3371 3062
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